The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Bistro Meals
“I thoroughly enjoyed my meals at the bistro; each dish was delicious and well-prepared, making dining a highlight of my stay.” view full review
Comfortable and Convenient
“The room was equipped with many power points, allowing me to easily charge my devices. The comfortable bed made for a great night’s sleep.” view full review
Excellent Shower Pressure
“I was impressed with the shower's hot water and great water pressure; it made for a refreshing and enjoyable bathing experience.” view full review
Impressive Accessibility
“The hotel's facilities are designed thoughtfully, ensuring comfortable movement and easy access for everyone.” view full review
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
great location
friendly staff
poor room cleanliness
outdated facilities
6.0/10
Guest rating
Rooms
5.0
Location
8.9
Service
5.9
Dining
5.5
Guest reviews
6.0/10
based on 15 reviews
6.1
6.1/10 based on 180 reviews
Francis
United Kingdom,
July
2024
6.8/10
I had a decent stay at this hotel, with a great location near everything I needed and friendly staff. However, the rooms definitely needed a thorough cleaning and could use some updates. While the amenities like the pool were enjoyable, the overall cleanliness of the hotel was a bit concerning. For the price, it felt like there were some missing touches that could really elevate the experience.
Rooms
5.0
The rooms were not cleaned thoroughly, but the sheets were fresh. They had both a single bed and a double bed, which was convenient.
Service
6.0
The staff was friendly, but housekeeping could improve significantly.
Location
9.0
The hotel's location was very handy, close to shops and the Brisbane airport.
Dining
Facilities
7.0
The pool area was nice, although the rest of the facilities felt a bit outdated.
great location
poor room cleanliness
George
United Kingdom,
July
2024
6.2/10
I had a mixed experience at the hotel. On one hand, the location is fantastic, being close to a casino and many eateries, and the staff was quite friendly. However, the room cleanliness was a major issue, with the place feeling neglected for a while. Additionally, while the amenities were decent, the dining options left a lot to be desired, especially the breakfast.
Rooms
5.0
The rooms were not cleaned properly, aside from the fresh sheets; they really needed a thorough cleaning.
Service
7.0
The staff was generally friendly, which made the stay a little more pleasant.
Location
9.0
The hotel is located right next to a casino and very close to the event I attended, plus there are plenty of eateries around.
Dining
5.0
The dining options were pretty limited, and I was disappointed with the breakfast choices.
Facilities
6.0
The amenities were decent, but overall, nothing stood out as particularly great.
Ernie
United Kingdom,
July
2024
5.2/10
The hotel has a very convenient location, close to shops and not far from the major highways, making it easy to get around. However, the rooms were not as clean as I expected, and the service could use some improvement. Overall, it offers good value for money, but be prepared for some areas that need attention.
Rooms
5.0
The rooms with a single bed and a double bed had definitely not been cleaned in months aside from the clean sheets.
Service
5.0
The housekeeping service seemed lacking, and I noticed some delays in laundry services, which was a bit frustrating.
Location
9.0
The hotel is situated close to shops and within easy reach of major highways, which was quite convenient for me.
Dining
Facilities
5.0
The hotel has basic amenities, but there’s a definite lack of upkeep that overshadowed the potential enjoyment.
Michael
United Kingdom,
June
2024
6.0/10
The hotel is located conveniently close to everything, making it easy to explore the area. The rooms, however, could use a deep clean as they hadn't seen much attention aside from the sheets changing. The hotel offers a decent value for money, but there are definitely some areas that need improvement, especially regarding the cleanliness of the rooms.
Rooms
5.0
The rooms hadn't been cleaned thoroughly in months, aside from the clean sheets.
Service
5.0
The housekeeping service could definitely be more consistent.
Location
9.0
It's situated close to shops and various eateries, making it super convenient for a quick bite or shopping.
Dining
Facilities
6.0
The hotel has standard amenities but lacks in areas like cleanliness and maintenance.
Frank
United Kingdom,
April
2024
6.2/10
The hotel is perfectly situated near my event, which made it super convenient for me. The rooms, however, left a lot to be desired as they looked like they hadn't been cleaned properly in ages. On the bright side, I really enjoyed the happy hour and the friendly service from the staff. Overall, while the location was great, cleanliness and room upkeep really need attention.
Rooms
5.0
I noticed the rooms hadn't been cleaned in months aside from the clean sheets. It was a bit disappointing.
Service
7.0
The staff was friendly and attentive, which really uplifted my stay. Housekeeping could be better though.
Location
9.0
The hotel is very close to where the event was, and shops are within walking distance, making it convenient.
Dining
Facilities
6.0
The happy hour was a fun addition and the overall facilities were adequate, though nothing spectacular.
Sean
United Kingdom,
April
2024
6.6/10
The hotel has a fantastic location right next to the casino and very close to where my event was held, making it super convenient for me. The rooms had clean sheets, but it seemed they hadn’t been cleaned in months, which was disappointing. The staff was friendly, which definitely helped improve my overall experience, but the value for money wasn't ideal considering the room cleanliness.
Rooms
5.0
The rooms had clean sheets, but they didn’t look like they had been cleaned in months aside from that.
Service
7.0
The service was friendly and accommodating, which made my stay more pleasant.
Location
9.0
The hotel is in a great location, right next to the casino and close to my event and some nice cafes in the city.
Dining
Facilities
6.0
The amenities were decent, but the overall building felt outdated.
William
United Kingdom,
April
2024
6.6/10
The hotel is perfectly situated, really close to where the event was and within walking distance to the shops and meal areas, which made our stay very convenient. While the rooms seemed to lack proper cleaning apart from the sheets, they did have decent space with a single and a double bed. The service was okay, but I felt it could be more attentive. Overall, for the location, it was decent value, though some aspects were not ideal.
Rooms
5.0
The rooms hadn't been cleaned in months aside from the sheets, but I did appreciate the single and double bed setup.
Service
6.0
The service could improve, as housekeeping didn't seem very proactive.
Location
9.0
The hotel was very close to where the event was and to the shops, making it quite convenient, especially in the extreme heat.
Dining
Facilities
6.0
Facilities were basic, with no standout features, but they served their purpose.
John
United Kingdom,
March
2024
6.0/10
I had a mixed experience at this hotel. The location is really convenient, close to shops and public transport, which is a major plus. The rooms, while having clean sheets, definitely need a proper clean as they hadn’t been touched in months. Service was average as well, with limited interaction that left room for improvement. Overall, it’s decent value for money, but improvements are necessary for a better experience.
Rooms
5.0
The rooms had not been cleaned properly in months aside from the clean sheets, which was disappointing.
Service
5.0
The service was just okay, with not much interaction from the staff.
Location
9.0
The hotel is in a great location, close to shops and public transport, making it really convenient for exploring the area.
Dining
Facilities
6.0
The hotel had decent facilities, but nothing particularly outstanding.
Phil
United Kingdom,
March
2024
6.6/10
The hotel is conveniently located next to the casino and very close to several restaurants and shops. While the rooms were clean, they didn't seem to have received a thorough cleaning in a while. The service was decent, but there’s definitely room for improvement, especially during busy hours. Overall, the price seemed quite fair for the location, but I wasn't impressed with the condition of the rooms.
Rooms
5.0
The rooms were clean but felt like they hadn't been detailed in a while, aside from the clean sheets.
Service
6.0
Service was okay, though I think they could have been more attentive.
Location
9.0
The hotel is conveniently located next to the casino and close to restaurants and shops.
Dining
Facilities
Arthur
United States,
February
2024
6.0/10
I had a mixed experience at this hotel. The location was fantastic, being close to shops and the event venue, making it super convenient. However, the rooms felt neglected and weren't cleaned properly, which was a big letdown. The friendly staff was a plus, but I think overall, the hotel could use some serious improvements in cleanliness and maintenance.
Rooms
5.0
The single and double beds in the rooms had not been cleaned in months, except for the clean sheets.
Service
7.0
The staff were friendly and helpful, which made the experience a bit better.
Location
9.0
The hotel is very conveniently located, close to everything we needed, including shops and food outlets.
Dining
Facilities
5.0
Facilities were decent, but the lack of cleanliness overshadowed everything.
Mark
United Kingdom,
December
2023
6.0/10
I had a mixed experience at this hotel. On the positive side, the location is fantastic, close to food outlets and shops, and the staff was friendly. However, the rooms were not as clean as I had hoped, and the dining options were quite limited. The price was decent for what I got, but the cleanliness of the rooms was definitely a drawback.
Rooms
5.0
The rooms were not cleaned properly for months, aside from the fresh sheets.
Service
6.0
The staff was friendly and the housekeeping made an effort, but the overall service could have been better.
Location
9.0
The hotel is conveniently located near plenty of restaurants and shops, making it easy to find food.
Dining
5.0
I found the dining experience lacking, as the breakfast options were quite limited.
Facilities
6.0
The facilities were decent, but nothing particularly special stood out.
Clarence
United States,
December
2023
6.4/10
The hotel is situated in a convenient area with easy access to food outlets and shops, making it a decent base for travelers. The rooms, while basic, were clean, but not particularly well-maintained. The service was just okay, and I felt like more could be done to enhance the experience. However, the overall value for money is reasonable, considering the proximity to major highways and the airport.
Rooms
6.0
The rooms were clean but showed signs of neglect as they hadn't been properly cleaned in a while. There was a mix of a single bed and a double bed, which was okay for space, but I expected a bit more in terms of upkeep.
Service
5.0
The service was adequate but not exceptional. Housekeeping seemed a bit behind, which made the overall experience feel less personal and attentive.
Location
8.0
The hotel is in a pretty convenient location, close to food outlets and shopping, plus it’s not far from major highways and the Brisbane airport.
Dining
Facilities
Convenient location
Lack of maintenance
Edward
United States,
October
2023
6.4/10
My stay at the hotel was overall enjoyable, given the great location close to food outlets and the Brisbane airport. The rooms were a bit of a letdown as they hadn’t been properly cleaned. The service was decent with helpful staff. While the dining was satisfactory, it could be enhanced with a better variety. On the plus side, the price offered good value for money considering the convenience of the location.
Rooms
5.0
The rooms were not cleaned properly; only the sheets were fresh, which was disappointing.
Service
7.0
The staff was friendly and accommodating, which made the experience better.
Location
9.0
The hotel is very convenient, located near food outlets and close to Brisbane airport.
Dining
6.0
The dining options were okay, but I wish there were more variety in the menu.
Facilities
6.0
There were basic amenities available, making for a decent stay.
Alfred
United States,
July
2023
5.8/10
My stay at the hotel had its ups and downs. The location is fantastic, right next to the casino and close to shopping areas. The rooms, while equipped with a single and a double bed, could definitely use some attention as they hadn't been thoroughly cleaned in quite a while. The service was pretty average, with some friendly staff but other areas lacking. Overall, considering the price, it offers some value but definitely has room for improvement.
Rooms
5.0
The rooms had not been cleaned in months, aside from the clean sheets. I had a single bed and a double bed, which was fine, but it felt neglected.
Service
5.0
The service was a bit hit or miss. While some staff were friendly, the overall housekeeping could improve significantly.
Location
9.0
The hotel has a great location next to the casino and not far from major highways and shops. It really is convenient, especially for those looking to explore.
Dining
Facilities
5.0
Facilities could be better maintained, but the hotel did have potential with its amenities.
David
United States,
July
2023
6.2/10
I had a mixed experience at the hotel. The location was fantastic as it was right next to the casino and super convenient for the event I was attending. However, the cleanliness of the rooms left much to be desired, and the service could have been better. The dining options were limited, but the overall vibe was nice and welcoming.
Rooms
5.0
The rooms hadn't been cleaned in months aside from the fresh sheets. There was a single bed and a double bed, which made it a bit cramped.
Service
5.0
The service was okay, but I felt like they could improve housekeeping. I didn't see much effort put into making sure everything was tidy.
Location
9.0
The hotel is right next to the casino and very close to the event venue, which was super convenient.
Dining
6.0
The barbecue options were decent, but I wished there were more variety for meals.
Facilities
7.0
The hotel had some nice amenities, but they could definitely use some updates to make them more appealing.
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